This is an example of what your first layer should look like. If yours does not match, please consult the MIC
All printers are monitored through Prusa Connect. As a member, you are allowed to view printers that are working and see snapshots of the printers in progress. This does not allow you to remote start prints. Access is by invitation only. Invitations can be requested using the form linked here.
Linked below are some resources for the 3D Printing area
https://www.prusa3d.com/category/prusa-academy/